Arbitration and Class Action Waiver Information

CWS Custom Care Center is Available to Help.

If you are dissatisfied with our products or service, or otherwise have questions or concerns regarding your CWS Products or the Arbitration and Class Action Waiver, please contact CWS Custom Care Center by email or call 800-327-3086 or by mail at Custom Window Systems, Inc., Custom Care Center, 1900 SW 44th Ave., Ocala, FL 34474.

Full Terms and Conditions of the Arbitration and Class Action Waiver

• For the full terms and conditions of the Arbitration and Class Action Waiver in English.
• Para pleno términos y condiciones del arbitraje y renuncia de acción colectiva en Español.

You may opt out of the Arbitration and Class Action Waiver by providing notice to CWS no later than ninety (90) calendar days from the date You purchased or otherwise took ownership of Your CWS Goods. To opt out, You must

• send notice by e-mail,
• or call 800-327-3086

and provide

1. Your name and address
2. The date on which You purchased or took ownership of Your CWS Goods and
3. From whom the CWS Goods were purchased.

Opting out of the Arbitration Agreement will not affect the coverage provided by any applicable limited warranty pertaining to Your CWS Products.

Arbitration Information

• United States – If You would like to learn more about Arbitration or intend to commence an Arbitration in the United States, the AAA information can be located at www.adr.org.
• Canada – If you would like to learn more about Arbitration or intend to commence an Arbitration in Canada, the ICDR information can be located at www.icdr.org.

CWS Warranty Information

For current or historical warranty information visit www.cws.cc/about/warranties/.